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10 posts

What Is CRO – and Why Does It Matter for Your Staffing Website?
Featured Content

What Is CRO – and Why Does It Matter for Your Staffing Website?

If your staffing and recruiting firm is like most, you invest a ton of money driving employers and job seekers to your website. Sadly, most of those site visitors (up to 95%!) leave without ever taking a single action: They don’t apply to a job. They don’t opt into automated job alerts. They don’t request […]

4 Hiring Trends for 2023 Impacting the Staffing Industry
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4 Hiring Trends for 2023 Impacting the Staffing Industry

By Lynn Connor, COATS Staffing Software Engaging passive candidates Filling upper-level positions has always required a longer-term engagement with C-suite candidates as the majority are typically currently employed. As you might expect with the increasing difficulty in finding even entry-level employees to work, recruiters are taking a more proactive role in all positions to try […]

6 Shareworthy Service Coaching Tips
Shareworthy Service

6 Shareworthy Service Coaching Tips

Having been in customer success roles for the majority of my career, I have found it challenging to coach team members on providing proactive shareworthy service. It has become so second nature, it was like trying to explain how to breathe. Sure it’s easy to be a Monday morning quarterback and educate someone on what […]

How Your Staffing Firm Can Create Raving Fans in 2022
Shareworthy Service

How Your Staffing Firm Can Create Raving Fans in 2022

Want happier, more loyal clients who: are obsessed with your brand? sing your praises online? and ultimately spend more with you this year? Try creating Raving Fans. What are Raving Fans? In his book Raving Fans: A Revolutionary Approach to Customer Service, Ken Blanchard coined the term Raving Fan to describe a customer who is […]

Reflecting on 25 Years of Business: 10 More Quick Lessons
Marketing Tips

Reflecting on 25 Years of Business: 10 More Quick Lessons

In my last blog post, I shared 10 of my favorite “learning experiences” from my 25 years as CEO (now Co-CEO) of Haley Marketing. Today, I’d like to share 10 more quick lessons…and a couple of bonuses. Hire smart people who love what they do. A passionate employee with brains and talent is priceless! Pick […]

Business Lessons from Mom & Dad
Marketing Tips

Business Lessons from Mom & Dad

It’s no secret that I grew up in the staffing industry. My parents started their first staffing firm in 1968. They grew and sold two different staffing firms, developed software for the staffing industry, and worked on a roll-up M&A strategy in the 1990s. As a kid growing up, dinner conversations were always about business. […]

Reconnecting with Customers: Why Does It Matter Now?
Shareworthy Service

Reconnecting with Customers: Why Does It Matter Now?

Happy “Get to Know Your Customer Day”! Okay, it’s a made-up holiday (invented by customer service and experience expert Shep Hyken), but it’s one of my favorite. And in fact, it’s one we’ve been celebrating all quarter long here at Haley Marketing! We kicked off 2021 by reaching out via phone and email to all […]

Featured Content

Is Television Advertising Still Worth It? Insights by David Kezerashvili from Formula TV

As a new entrepreneur in the private broadcasting industry, David Kezerashvili was immediately confronted with the same challenges that every private television station faces: advertising revenue. Private TV stations are constantly looking for new and innovative ways to sell their ads. “I remember when I was first approached about investing in a new Georgian TV station. […]